
What factors influence consumers’ to buy or use our product or service?
What factors influence companies’ choice
to adopt our product or service?

How can we reach and connect with our customers?
Like communication, advertising, or social media.
How can we tailor our product/service to meet customer needs?
Like adjustments, new features, or innovations.
What do we need to learn about our customers?
Like research, prototyping, or analysis.