Hissdesign

The Scaling School taught us how to break things down into smaller goals, whereas before, we would only focus on long-term plans. We also identified customers we could work with right away (low-hanging fruit), which we hadn’t recognized before.

⁠What challenges were you facing before joining The Scaling School, and how did the program help you overcome them?

We needed a boost and wanted to try new things. The Scaling School taught us how to break things down into smaller goals, whereas before, we would only focus on long-term plans. This shift gave us a different perspective and helped us think about things we wouldn’t have considered before. From these smaller goals, we also identified customers we could work with right away (low-hanging fruit), which we hadn’t recognized before.

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⁠What specific aspects of the program had the biggest impact on the way forward with your business?

Focusing on smaller, short-term goals helped us a lot. The customer segmentation exercise with “bubbles, criteria & values”, helped us get on the same page. We’ll definitely use this approach in the future when we want to reevaluate our customer segmentation criteria. It also helped us step back and think more clearly about what kind of customers we want to work with and how we approach that. We don’t work with the wrong customers anymore because we now have more clarity on who our ideal customers are.

What was your favorite part of the program, and why?

The Scaling School program was a good way to get the team to talk about the business. It encouraged curiosity and made it easier to look for ways to align the team and the company toward the same goal. It was playful and simple, and having it once a week worked well for us. It also helped us see that if something is scheduled, we’re more likely to actually work on it.

How did The Scaling School help you grow or scale your business? Can you share any tangible results or improvements?

Before The Scaling School program, we didn’t realize that we already had low-hanging fruit and customers we could have worked with right away. We also got better at setting deadlines and scheduling tasks, and we realized that once things are scheduled, we actually have the time to getting them done. The program helped us find more structure and it made some decisions easier to take, since we started noticing what was already working.

⁠Would you recommend The Scaling School to other entrepreneurs or businesses (and why)?

Yes, we think it’s a helpful way to create space for regular reflection and discussion. It works best if the team is open to thinking together and if there’s time set aside every week. It’s a simple setup, and it gave us a few tools we’ll keep using when we need to evaluate things again.